Quality Manager
Company: Keurig Dr Pepper
Location: Spartanburg
Posted on: April 16, 2025
Job Description:
Job Overview:
The Quality manager plays a crucial role in our Quality Assurance
department, contributing to the success of our new K-Rounds---
plant by planning, organizing, and executing programs that enhance
manufacturing quality, productivity, and capacity . As the Quality
Manager , you will support the rapid development of new products,
processes, equipment, and materials, including controls and
equipment capability identification. Your responsibilities will
span the entire supply chain, from working with suppliers on
material testing and controls to overseeing internal development
and process/product qualification. - Ensure high performance
results of your team by:
-
- Fostering a culture of trust and wellbeing that prioritizes the
team and values employee contributions
- Driving a shared vision with clear goals and accountability,
supported by regular conversations to maximize talent
- Embracing diverse perspectives to foster innovation, learning
from both successes and failures
- Establishing a safe environment where team members are
motivated, heard, and aligned with clear expectations -
- Failure and Root Cause Analysis: Drive failure and root cause
analysis on electromechanical pod production line systems. -
- Collaboration: Work closely with Product, Engineering, and
Original Equipment Manufacturer (OEM) teams to identify and correct
issues underlying customer complaints/returns in a fast-paced
consumer product environment. -
- Corrective Actions: Ensure timely and accurate implementation
of corrective and preventative actions with OEMs. -
- Quality Leadership: Lead all aspects of site quality
preparation and manage quality checks on the operational
K-Rounds--- Line-1. -
- Quality and Food Safety Plans: Develop and implement quality
and food safety plans for the site. -
- Action Plans: Create action plans for out-of-spec products,
including process ingredients and equipment. -
- Validation: Lead validation of new flavors, ensuring compliance
with R&D specifications until ready for production. -
- Quality Control Plans: Design and develop data-driven Quality
Control Plans for testing and evaluation of raw, in-process, and
finished products. -
- Data Analysis: Develop methods for sampling, testing, analysis,
and reporting of data. -
- Quality Indicators: Develop site quality leading indicators and
processes to monitor and improve plant quality and culture. -
- Continuous Improvement: Create data collection, analysis, and
reporting methods, and effective KPIs/metrics to drive continuous
improvement. -
- Technical Leadership: Provide technical leadership by
participating in and leading Process Capability Studies and FMEAs.
-
- Resource Management: Manage the quality of water, glycol,
alginate, CIP/COP equipment, and processes. -
- Customer Feedback: Work closely with Data Analytics, Triage,
Test Engineering, Design Engineering, and Customer Care teams to
assess customer complaints and reasons for returns. -
- Logistics Coordination: Lead quality interface with 3rd party
logistics (3PL) to coordinate inventory holds, rework, and
assessment of non-conformances. -
- Packaging Support: Support packaging category team to ensure
product packaging testing meets required standards. -
- Corrective Actions: Coordinate and execute corrective action
and preventive action (8D) processes. -
- Testing Methods: Evaluate current hardware and software test
methods, propose, and implement additional testing for current
product platforms. -
- Reporting: Present and review data/reports related to specific
issues to peers and executives. -
- Documentation: Establish standard procedure formats and
maintain a library of QC protocol documents for use by other teams.
-
- Relationship Building: Foster working relationships among
partners to promote quality, robustness, and reliability. -
- Travel: Up to 25% domestic and international travel required.
-
Total Rewards:
- Placement compensation range may vary depending on experience,
skills, and other factors
- Benefits eligible day one!!
- Benefits, subject to election and eligibility: Medical, Dental,
Vision, Disability, Paid Time Off (including paid parental leave,
vacation, and sick time), 401k with company match, Tuition
Reimbursement, and Mileage Reimbursement
- Annual bonus based on performance and eligibility
Requirements:
- Education: BS degree in Engineering or equivalent. -
- Experience: 5+ years of experience in the development and
production of consumer goods in a global setting. -
- Quality Role: Previous experience in a consumer product quality
role is highly desired. -
- Skills: Good working knowledge of statistical analysis and
problem-solving tools. -
- Supply Chain: Experience coordinating hardware or software
rework across a global supply chain. -
- Supplier Management: Experienced with supplier quality
management and auditing. -
- Interpersonal Skills : Effective interpersonal, communication,
planning, problem-solving, and organizational skills in a global
environment. -
- Mindset: Continuous improvement mindset. -
- Self-Motivation: Self-motivated and experienced in dealing with
ambiguity while performing critical project steps. -
- Project Management: Experienced in defining project
prioritization and flexible to shift project focus based on
business decisions. - -
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in
North America, with a portfolio of more than 125 owned, licensed
and partners brands and powerful distribution capabilities to
provide a beverage for every need, anytime, anywhere. We operate
with a differentiated business model and world-class brand
portfolio, powered by a talented and engaged team that is anchored
in our values. We work with big, exciting beverage brands and the
#1 single-serve coffee brewing system in North America at KDP, and
we have fun doing it! - Together, we have built a leading beverage
company in North America offering hot and cold beverages together
at scale. Whatever your area of expertise, at KDP you can be a part
of a team that's proud of its brands, partnerships, innovation, and
growth. Will you join us? - We strive to be an--- employer of
choice , providing a culture and opportunities that empower our
team of -29,000 employees to grow and develop. We offer robust
benefits to support your health and wellness as well as your
personal and financial well-being. We also provide employee
programs designed to enhance your professional growth and
development, while ensuring you feel valued, inspired and
appreciated at work. - Keurig Dr Pepper is an equal opportunity
employer and affirmatively seeks diversity in its workforce. Keurig
Dr Pepper recruits qualified applicants and advances in employment
its employees without regard to race, color, religion, gender,
sexual orientation, gender identity, gender expression, age,
disability or association with a person with a disability, medical
condition, genetic information, ethnic or national origin, marital
status, veteran status, or any other status protected by law.
Keywords: Keurig Dr Pepper, Kannapolis , Quality Manager, Professions , Spartanburg, North Carolina
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