General Manager
Company: Mod Pizza
Location: Charlotte
Posted on: May 9, 2024
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Job Description:
At MOD, we believe companies can and should be a source for good
in the lives of the people they employ and the communities they
serve. Our purpose is measured by the positive social impact we can
make together.We recognize the value in second chances. Individuals
with criminal histories that are seeking stable employment as a
step in their journey are encouraged to apply.Compensation:
Salaries will vary based on a candidate's qualifications,
competencies, experience, geographic location.MOD Pizza offers a
total compensation package including:Store-performance incentive
per quarterMedical/dental/vision/basic life/disability insurance
optionsUp to 20 paid vacation days per year and 2 paid
holidays401(k) retirement eligibilityPaid sick leavePaid parental
leaveEmployees can progress through the pay range by earning
performance-based pay increasesAccess to MOD's Employee Assistance
ProgramSummaryAs a General Manager, you are accountable for leading
your store. This position requires a genuine love for people,
business savvy, and a high level of accountability. At MOD, we
focus on keeping our Flywheel spinning. Our Authentic purpose comes
from developing Engaged and Inspired people, making Loyal
customers, and achieving our business goals. You will provide
leadership and direction for your MOD team to build and maintain
the MOD experience. Your objective is to live, teach, and
demonstrate MOD Pizza culture in all interactions while maintaining
the profitability.Key ResponsibilitiesYou will spend your time in
two key areas. The first is 'GM Focus time'. You will coach your
team, grow your own skills, make business plans, welcoming and
engaging with customers. The second is 'On the floor'. This is
where you will be working with your Squad and delivering a great
experience.Oversee the daily operations of the store. Drive the
best possible business results and engage customer and Squad
experienceProvide leadership to the entire Squad with particular
attention to the Store Coach and Shift Captains. Leading through
others is key to successIdentify opportunities to improve store
performance. Review store results and develop action plans to
achieve successEngage your Squad in solving problems and
successfully achieving your store's goalsPartner with peers and
those in leadership and ask for what you need to be
successfulMaintain staffing levels through proactive talent
recruitment and selection processesBuild and sustain community
relationshipsUtilize forecasts and the current labor model to
distribute staffing and schedules. Execute all training programs to
new and existing SquadOverall accountability for cleanliness and
food safety within the storeHold Squad accountable for their
performance and demonstrate a growth mindset for ongoing
developmentCelebrate the wins with your SquadManage store inventory
levels and ensure supplies are ordered, received, processed and
labeled.Maintain accurate, secure, and timely cash
managementCommunicate effectively to ensure Squad are aware of
upcoming initiativesTrack, report, and or fix facilities issuesMOD
values are demonstrated when you:Embrace change and seek to learn
and improve every day. It's not perfection, it's a commitment to
progressFocus on finding the solution, not dwelling on the
problemBe generous with your time. Show patience and grace when
answering questions and be of service to othersExpress appreciation
for the generosity of othersShow compassion, understanding, and
willingness to support others without judgmentPlay a role in
creating a safe environment for all customers and squad
membersDemonstrate and embody MOD culture and standardsRequired
Qualifications2 years of General Manager experience in a
restaurantTenacious spirit and demonstrating pride and sense of
ownership for a businessProven success training, developing, and
leading teamsExperience ordering, receiving, and controlling
inventory within a food service environmentMust obtain a food
safety certification and/or alcohol beverage certification within
30 days of your start dateMust be at least 21 years oldPreferred
QualificationsCollege Education in Business or Related Field may
substitute a portion of required experienceStrong written and
verbal communication skillsPhysical RequirementsAs a member of our
Squad, you must have the ability to work in an open kitchen
environment, rotating between front and back of house. This
requires walking, bending, twisting, reaching, stooping, kneeling,
crouching, carrying, pushing and pulling, and in general handling
or moving objects weighing up to fifty pounds. You must also have
the ability to operate hand-held appliances, sharp knives, and
various kitchen equipment including but not limited to the
industrial can opener, dough press, industrial dishwasher, very hot
oven, etc. Depending on the location, you may need to go up and
down stairs and/or use an elevator. You must also have the ability
to communicate and exchange information quickly in English with
Squad members and others.Working Conditions High noise levels due
to operations, customers and overhead music May be indoor or
outdoor setting depending on store (varied weather conditions are
expected); including delivering order curbside to the customer Will
work near moving or mechanical parts Varying schedule to include
evenings, holidays and extended hours as business dictates Will
work inside a walk-in refrigerator and freezerThis Job Description
is not intended to be all-inclusive. Other related duties may be
assigned to meet the ongoing needs of the organization. At MOD, we
believe in creating a world that works for and includes everyone.
To request a reasonable accommodation to complete an application,
job interview, and/or to otherwise participate in the hiring
process, please contact applicantADA@modpizza.com. In addition,
some states have working restrictions for employees under 18 years
of age. Please reach out to your GM if you are under 18 years old
to determine if this applies to you. MOD is a fair chance
employer.Stories From The JourneyNearest Major Market: CharlotteJob
Segment: Kitchen, Food Service, Hospitalityby Jobble
Keywords: Mod Pizza, Kannapolis , General Manager, Executive , Charlotte, North Carolina
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